Frequently asked questions

You will need to be an animal lover plus have the initial investment and good energy levels. You will also need good IT skills and understand social media.  A clean driving licence is essential plus a DBS check will need to be obtained.

At PHG we recommend our pet sitters offer premium services as this allows them to earn the very best rates, and then it’s a matter of how much time you want to spend on your business. In 2024, the range of incomes earned by our franchisees was between £15,000 and £50,000 per year (depending on services offered).

At PHG, we keep things simple and affordable. You'll enjoy a low initial setup cost, with a monthly franchise fee of 9.5% of your turnover (minimum £75 per month). We also recommend setting aside £1,500 to £2,500 for initial marketing and admin costs to help you launch your business with confidence.

There are no formal qualifications required, but at PHG we value the following qualities and expect our franchisees to be:
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– An animal lover
– Reliable and trustworthy
– Good with people
– Experienced with animals
– Kind and patient
– Motivated to offer an outstanding service to their customers
– Physically fit
– Willing to travel and work outdoors
– Basic IT and admin skills
– Clean driving license

We do suggest that all franchisees undertake a pet first aid training course (on-line or via one locally to you). However, for any applicants wishing to undertake dog boarding or dog creching, experience in dog care is essential or a OFQUAL level 2 needs to be taken.

A genuine love for animals is at the heart of everything we do — it’s the number one quality we look for. Just as important is being someone clients can trust completely. You’ll also need to be self-motivated, dependable, and ready to take on challenges with a positive attitude. Strong organisation and basic IT skills will help you manage your day-to-day tasks smoothly. And of course, you’ll have our full support whenever you need it.

All PHG franchisees hold full pet care liability insurance to protect themselves and the pets in their care."

At PHG, rather than just provide the obvious answer that we believe it is the best job, we invite any prospective applicant the chance to talk to any of our existing franchisees, so they can get an honest answer from someone who is actually working as a petsitter.  That is how confident we are in our franchise business.

All PHG franchisees hold full petsitting liability insurance to protect themselves and pets in their care.