Frequently asked questions

Learn more by navigating through the below questions.

Will a pet sitting franchise business be for me?

You will need to be an animal lover plus have the initial investment and good energy levels. You will also need good IT skills and understand social media.  A clean driving licence is essential plus a DBS check will need to be obtained.

How much do pets sitters earn?

At PHG we recommend our pet sitters offer premium services as this allows them to earn the very best rates, and then it’s a matter of how much time you want to spend on your business. In 2019, the range of incomes earned by our franchisees was between £15,000 and £45,000 per year (depending on services offered).

How much will it cost to start a pet sitting business?

Each franchise company has different models.  At PHG, we offer a low-set up cost and then a franchise fee of 9.5% is paid monthly on your turnover (a minimum fee of £75 per month is payable).  £1,000 - £1,500 needs to be allowed for marketing and admin costs when you first start.

What qualifications do you need to be a pet sitter?

There are no formal qualifications required, but at PHG we value the following qualities and expect our franchisees to be:

– Reliable and trustworthy
– Good with people
– Experience with animals
– Love pets and are kind and patient
– Want to offer outstanding service to their customers
– Physically fit
– Willing to travel and work outdoors
– Good IT and social media skills
– Clean driving license

We do suggest that all franchisees undertake a pet first aid training course (on-line or via one locally to you). However, for any applicants wishing to undertake dog boarding or dog creching, experience in dog care is essential or a OFQUAL level 2 needs to be taken.

What makes a good pet sitter?

A love of animals is one of the most important qualities we look for.  However, being very well organised, reliable, trustworthy with good IT and social media skills and not afraid of challenges are just as important.

Do I need a licence to be a pet sitter in the UK?

You only need to be licensed if you intend to offer home based dog boarding or daily creching services.  This is arranged, with our help, with your local Council.

Is being a pet sitter a good job?

At PHG, rather than just provide the obvious answer that we believe it is the best job, we invite any prospective applicant the chance to talk to any of our existing franchisees, so they can get an honest answer from someone who is actually working as a petsitter.  That is how confident we are in our franchise business.

What insurance do you need for pet sitting?

All PHG franchisees hold full petsitting liability insurance to protect themselves and pets in their care.